Another technique a manager can use to maintain the balance between motivation and discipline is correcting behaviour by coaching. Coaching isn’t a trait that comes naturally to everyone. It isn’t an intuitive skill, nor is it inevitably acquired while learning to manage. But it is a necessary skill to learn when managing employees in the workplace.
This softer, more hands-on approach urges managers to demonstrate the expected behavior and lead by example. Offer the team support and counseling to guide them to the appropriate course of action when trying the correcting by coaching method. By focusing on the person first and the product or service second, you craft a strong foundation for your team. Try the correcting by coaching method if you want to see permanent change in employees without using tougher forms of discipline.
Keep these points in mind when taking the coaching approach with your employees:
- Great coaches are focused on winning and results but understand that there is no one way or method to achieve it. They know each game is different and will require a different strategy.
- Great coaches observe and study players to learn the strengths of each team member. They also know they need an array of talent to make a strong team.
- Great coaches give players one-on-one attention. They don’t just hand them a manual with the expectation that players will learn the plays. Instead, they teach players the plays through ongoing training and practice.