Good treatment motivates employees
If you treat employees like the valuable assets that they are they will do so much more for the company. If you treat them well and fair they will respect you and stick together when times are tough, but if you treat them badly they will start to resent you and the company and quickly leave. “Always treat your employees exactly as you want them to treat your best customers” Steven R. Covey of Covey Leadership Center.
Here are some tips of what you can look at:
Be a coach more than a boss.
Give them feedback, not on specific times because it can get outdated and forgotten but as often as possible to help them improve if and when they make mistakes. Be sure to give negative feedback as well as positive. Thank them if they are doing a good job, it’s a great way to motivate employees. Don’t overdo either, but rather when it is deserved or needed. Sir Richard Branson said: Train people well enough so they can leave, threat them well enough so they don’t want to.
McKinsey Quarterly did a survey in 2009 in which they found that praise from immediate supervisors and attention from company leaders were just as, or more important than financial rewards.
Create trust and be fair to everyone.
If you have a supportive, fair and honest environment, employees are more likely to trust you. When problem come up, examine the circumstances and content and only then pass your judgement. Admit it and apologise if you make a mistake. If you and your team respect and trust each other work will go much smoother. Employees will appreciate you being honest with them even under bad circumstances.
Sometimes it might seem like employees are not doing their job. Have you tried to find out why? Perhaps they don’t have the right tools or training, it can affect their motivation as well. Don’t just ask their supervisors, ask them personally. They have a better understanding of what they need than higher ups. If they need more training or tools then give it to them, see if things improve. If they have complaints, listen to them and take it to heart as it can make big differences. Make sure all the communication routes are clear and efficient. Make sure everyone understands what the goals and targets are for things to run smoothly. It will help everyone in the company work together much easier.